A Point-Of-Sale (POS) system is a system that facilitates a sale or service to a customer. It is where a transaction between a business and the customer is completed. There are a couple of POS systems that one can choose from depending on the need of the business today. These include proprietary systems, off-the-shelf software, and cloud-based POS systems. Cloud-based systems are the most recent and have been a revolution in the POS system industry. These systems are cheap and make it easier for someone to get their business up and running. They also allow one to access data from anywhere since it is hosted on the cloud.
The emergence of cloud-based POS has facilitated the inception of iPad-based POS. One of the main reasons that businesses choose to go with an iPad POS is the issue of cost. Traditional POS’ are relatively expensive and could cost as much as twenty thousand dollars. This might not be the ideal choice for a small business that is starting regardless of the benefits that it will bring. An iPad POS comes with an iPad, register, and printer that can print receipts and could cost you less than a thousand dollars. This is a significant advantage to small businesses and allows the owners to get the business running in a short time. The cost is less than a hundred dollars. This is a small price to enjoy the benefits of a POS.
The iPad POS improves customer service exponentially since it gives the power of choice to the client. The customer can see what they are buying and all the options that are available to them. It also makes the payment process easier since the customer can pay through the POS that is on the table. This makes the work of the wait staff easier because they can focus on helping the customer. Stores that sell clothing products can improve the shopping experience since they can show customers the different options of the item that are in inventory.
An iPad-POS system allows for a wireless point-of-sale system because the devices are handheld. Orders are entered on the iPad and then relayed to the kitchen and a server where it is stored. The owner can track all the orders that are made and eventually get meaningful data that is useful for the business. The owner can gain insights from this data including which offering is most popular, the average response time for an order, and at what point customer traffic is highest in the business.
Many restaurants today place iPads at their tables so that the clients can order meals for themselves. They incorporate pictures and descriptions so that the customers can see what they are ordering. Customers are not forced to wait to be served. They can order as soon as they take their seats. This saves the business from having to hire additional employees and gives customers a chance to track the progress of their orders. It results in happy customers because the service is focused on the needs of the client. It is advisable that a waiter should be present to help customers who might have any issue with the system as much as it might eliminate the needs for more waiters. It is better if the system is set up such that the waiter is the only one authorized to place an order but only does so once the customer has selected all the items.
Sales are made faster because the client is not forced to wait in a line to purchase an item or make an order. It reduces the probability of a customer reconsidering the purchase and not deciding to buy the item. Some stores allow customers to make orders online if the item that they want is not in stock thus ensuring that a client does not miss out on an item that they want. iPads are not used in businesses only, and it is not rare to find that some employees have used them before. The process of training new employees on using the system is easier and faster. The iPad POS has been praised because of its use of electronic receipts. This means that there is no paper wasted on printing receipts since customers can access them through email or on a site. These systems have been touted as the future of retail so it may be wise not to ignore their potential.